One-time reports
Refund requests for an undelivered or unusable $5 report should be submitted within 14 days of purchase. Requests based only on score, ranking changes, or disagreement with automated findings are reviewed case by case.
Refund policy
A straightforward policy for small digital purchases.
If a paid report fails to unlock or the purchased service cannot be delivered because of a verified product error, contact support with the report ID and purchase email.
Last updated July 16, 2026
Toolkit subscriptions
Cancel future renewals through Stripe billing. If a duplicate or erroneous charge occurs, contact support promptly. Except where required by law, partial-month refunds are not automatic after toolkit access has been used.
How requests are reviewed
Include the report ID, purchase email, date, and a short description. Approved refunds are returned to the original payment method through Stripe.